human.ca

Management Systems

A management system represents the policies, procedures and practices that define an organization. Get certified to ISO 9001 or use Canada's Business Excellence Model to achieve Best in Class.

Process Improvements

See how the revolutionary POWER BPR™ process improvement approach can transform your processes from mediocre to innovative.

Strategic Planning

Use the Balanced Scorecard method or AI SOAR Framework to ensure that the Strategic Planning process creates a healthy, collaborative organization.

Evaluations & Assessments

Make sure that your program, processes and structures are meeting the needs and expectations of their stakeholders.

Quality Management and Organizational Excellence

We believe in Collaboration, Innovation and Excellence

Let HUMAN help you with your Quality Management System and Organizational Excellence needs. Whether it's the implementation of a quality management system based on the ISO 9001 standard or Business Excellence model or just a component of it, we can provide you with the consulting, coaching, facilitation or training services that will help you to get there faster, more effectively. We believe in Collaboration, Innovation and Excellence, in everything we do. And we pass that belief on to everyone we work with.

Are you ready to improve, meet your goals, energize your employees? We have many facilitation and training packages geared around quality management, organizational excellence, strategic planning, process improvement, auditing, assessments and evaluations. But we don't stop there. If you don't see exactly what you want, contact us for a free, no obligation planning session. We'll help you to not only see the light at the end of your improvement tunnel, but how HUMAN can help you get there as well.

2013 Ottawa Public Sector Quality Fair

Ottawa Public Sector Quality Fair Thank You to volunteers and participants, supporters and suppliers, for making the February 5, 2013 Ottawa Public Sector Quality Fair a resounding success. HUMAN was there to co-present with the Canadian Food Inspection Agency (CFIA) a Professional Development Session called "Quality Management Systems: create the structure and environment for organizational transformation”. The spotlight was on helping public sector employees increase their innovation and the quality of their work in a time of budget restraint. As always, the Fair was co-hosted by Excellence Canada (www.excellence.ca) and the Canadian Public Sector Quality Association (www.cpsqa.ca).

Participants to the Quality Management System Professional Development Session received tips and techniques on implementation from an subject matter expert in quality management and organizational excellence and became engaged by a practitioner as success stories, pitfalls, lessons learned and examples of organizational transformation were discussed using a real life public sector case study.

See below to view a pdf file version of the presentation with notes.

Attachments:
File	Description	File size
OPSQF 2013 QMS with Notes	Professional Development Session co-presented by HUMAN and CFIA.	705 Kb

It's Always About the Bottom Line

We feel that training should add to the bottom line and not be just an expenditure to organizations. That's why we strive to make our training into workshops that create waste avoidance improvements right away just by having employees in the training program, and why we focus on providing our workshops on-site at our client's location - so that the learning experience is personal.

Our POWER BPR™ workshop teaches the tools & techniques as participants apply them to actual improvement projects. DOE Made Easy™ allows the participants to build experiments for an actual process that they want to optimize. FMEA Made Easy™ uses the organization's own designs and processes to brainstorm areas that require preventative action.

Any organization, private or public, can see the benefit of eliminating waste and inefficiency - providing the means to do more of what you really want to do with the same amount of resources.

Gearing Up for the 21st Century

Very strange and wonderful things are being discovered in this new century of ours. Like the power that positive visioning has when seeking innovation; or the studies within Quantum Physics that have shown our universe is not defined until we define it. These theories and more will change our way of life, and the way we approach success in the workplace. While continuing to provide the tried and true traditional tools and techniques that bring success, HUMAN is determined to be a pioneer and partner in the new era of management thinking as well.

This means that you might find some different viewpoints on this website. That's because what we think crazy today might well be accepted fact 100 years from now.

Quality Management and Organizational Excellence for the human element of business We'll even be changing our logo to reflect this exciting era and our focus on the human element of business. Keep watch on this website for exciting discoveries, articles of interest and new products and services that will help your organization reach its zenith!

Your Link to HUMAN

Joomla : human.ca

Facilitation Services

Training Workshops

New World Thinking

We said that you would find some different viewpoints on how to improve the workplace and we meant it. HUMAN is partnering with www.onedatapointatatime.com to conduct experiments on the value of focused human intention and how it can change the world around us. Register for the Public Forum and give your stories while discussing with others of like mind what our new world view means for you. Watch the experiments unfold. First in the series of one data points will be experiments focusing on health and the healing of incurable conditions.
On July 11, 2012, we presented to a Project Management Forum hosted by Human Resources Skills Development Canada (HRSDC) and attended by 112 participants from over 26 different Government of Canada departments.

The presentation showed how "Appreciative Inquiry" can be used to transform projects and their embracement by stakeholders after implementation. To view the presentation and find out more about how Appreciative Inquiry can transform your organization, click here.
On May 26, 2012, we presented to the Synode Montréal & Ottawa United Church 2012 AGM Conference an Appreciative Inquiry workshop conducive to their theme “Listening to the Echo Generation – an example of how AI could be used in their congregations to bring young adults back into the fold”.

The interactive workshop allowed participants to experience Appreciative Interviewing from the Discovery phase and Creative Visioning from the Dream phase. To see how you can transform your organization using Appreciative Inquiry, click here.

The Things People Say

"The task of leadership is to create an alignment of strengths in ways that make weaknesses irrelevant" - Peter Drucker