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Management Systems

A management system represents the policies, procedures and practices that define an organization. Get certified to ISO 9001 or use Canada's Business Excellence Model to achieve Best in Class.

Process Improvements

See how the revolutionary POWER BPR™ process improvement approach can transform your processes from mediocre to innovative.

Strategic Planning

Use the Balanced Scorecard method or AI SOAR Framework to ensure that the Strategic Planning process creates a healthy, collaborative organization.

Evaluations & Assessments

Make sure that your program, processes and structures are meeting the needs and expectations of their stakeholders.

Introduction to ISO 9001

The following interactive workshops are available at your location where you want them and when you want them. Any workshop can be fully customized to meet the needs of your organization.

ISO 9001 Orientation (see below)

Introduction to ISO 9001 (see way below)

ISO 9001 Orientation (1/2 Day)

This workshop is designed to be used for a variety of reasons with different customizations. It can be used to help leadership reach consensus regarding the implementation of a management system based on ISO 9001 and would add discussion about potential costs, implementation strategies and time-frames. It could also be used as a kick-off orientation event for employees showing the organization's intention to implement an ISO 9001 based quality management system and may add information about your organization's guiding policies, management commitment and implementation plan. Training completed on-site. Venue and refreshments are the responsibility of the client. Core subjects are shown below along with additions for the Orientation version and the Leadership version:

What is ISO?
What is ISO 9001?
Where does ISO 9001 Come From?
How Does ISO 9001 Work?
Element 4: Quality Management System
Element 5: Management Responsibility
Element 6: Resource Management
Element 7: Product/Service Realization
Element 8: Measurement, Analysis and Improvement
Guiding Policies (Orientation)
The Importance of Meeting Customer Requirements (Orientation)
The Implementation Schedule (Orientation)
Every Employees Responsibility (Orientation)
Why Implement ISO 9001 (Leadership)
Costs and Benefits of Implementation (Leadership)
Steps to Implement (Leadership)
The Certification Process (Leadership)

Cost is $1,500. Taxes are additional - add HST if provided in Ontario, GST if provided in Canada but outside Ontario, may be tax exempt if provided outside of Canada. Other additional costs may include travel/accommodation if outside of Canada's National Capital Region. Provision in Canada in CDN, provision in USA or internationally in USD.

Introduction to ISO 9001 (1 Day)

This workshop is designed to provide your organization's implementation team with a good understanding of the requirements of the ISO 9001 and strategies regarding implementation. It also provides a short, facilitated gap analysis to help them understand the key areas where they need to focus. Subjects and activities include:

What is ISO?
What is ISO 9001?
Where does ISO 9001 Come From?
How Does ISO 9001 Work?
Element 4: Quality Management System
Element 5: Management Responsibility
Element 6: Resource Management
Element 7: Product/Service Realization
Element 8: Measurement, Analysis and Improvement
Gap Analysis Lite
The Implementation Plan
Implementation Strategies

Realize for as little as $359/day/participant - venue and refreshments are the responsibility of the client, minimum 5 participants.

$499/day/participant - venue and refreshments are included, minimum 5 participants.

Taxes are additional - add HST if provided in Ontario, GST if provided in Canada but outside Ontario, may be tax exempt if provided outside of Canada. Other additional costs may include extra development, additional participants and/or travel/accommodation if outside of Canada's National Capital Region. Provision in Canada in CDN, provision in USA or internationally in USD.

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