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Management Systems

A management system represents the policies, procedures and practices that define an organization. Get certified to ISO 9001 or use Canada's Business Excellence Model to achieve Best in Class.

 

Process Improvements

See how the revolutionary POWER BPR™ process improvement approach can transform your processes from mediocre to innovative.

 

Strategic Planning

Use the Balanced Scorecard method or AI SOAR Framework to ensure that the Strategic Planning process creates a healthy, collaborative organization.

 

Evaluations & Assessments

Make sure that your program, processes and structures are meeting the needs and expectations of their stakeholders.

 

POWER BPR

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POWER BPR™ - 1 + 3 Day Interactive Workshops - create transformational change in your processes

POWER BPR Transforms ProcessesWhy waste Lean and Six Sigma techniques on a mediocre process? Realize transformational improvements with a revolutionary new way to approach Business Process Re engineering (BPR) using Appreciative Inquiry, a 21st Century management methodology that provides widespread stakeholder engagement and positive visioning to cause transformational innovation. Traditional BPR is the analysis and design of work flows and processes within an organization and is used when an organization wants to completely redesign how that process works. This can cause a need for change and transition management activities to ensure that the process changes take hold and flourish. HUMAN takes that traditional BPR and supercharges it with Appreciative Inquiry in a way that causes engagement, inspiration, innovation and ownership among all stakeholders of the process. These workshops can be customized to meet your needs - the intent is to provide the participants with energizing tools and techniques that will realize innovative and transformational change in their processes. Have as many process improvement teams as you want (recommended 4-8 members each). Workshops are designed with a common one day All Teams workshop and then specific Process Team workshops. Facilitated learning and process improvements completed on-site. Venue and refreshments are the responsibility of the client. Includes a Certificate of Achievement for each participant. Contact us today to book your interactive workshop!

Facilitated "learning and doing" activities are delivered in 2 phases:

Phase 1 - Visioning the Future (All Teams - 1 Day)

  • Overview of the POWER BPR™ Process
  • Setup of the POWER BPR™ program
  • Identification of processes to improve
  • Setup of POWER BPR™ Process Owners and Team(s)
  • Appreciative Interviews (qualitative data collection)
  • Appreciative Inquiry "Dream Phase" (visioning the future)
  • Preparing for process improvement

Phase 2 - Process Improvement (Per Team - 3 days)

  • Developing a Transformational Topic
  • Identifying root causes of success (Opportunity Tree)
  • Build Level 2 "As-Is" Process Map
  • Determine innovative improvements and complete "To-Be" process maps
  • Building a rolling action plan
  • Measuring success
  • Prepare presentation to leadership
  • Report-out to leadership and gain consensus for the way forward
  • Next steps

Realize for as little as $359/day/participant - venue and refreshments are the responsibility of the client, minimum 5 participants.

$499/day/participant - venue and refreshments are included, minimum 5 participants.

Taxes are additional - add HST if provided in Ontario, GST if provided in Canada but outside Ontario, may be tax exempt if provided outside of Canada. Other additional costs may include extra development, additional participants and/or travel/accommodation outside of Canada's National Capital Region. Provision in Canada in CDN, provision in USA or internationally in USD.

 Case Study

On April 25, 2012, we presented to the Canadian Public Sector Quality Association (CPSQA) Appreciative Inquiry and Business Process Re engineering – a case study with Trinidad & Tobago’s Ministry of Industry and Trade”. The presentation showed how these two powerful approaches were combined to bring about transformational changes to Trinidad & Tobago’s Ministry of Industry and Trade processes. You can download the presentation below. Contact us to receive a copy of the presentation with notes enabled.
Attachments:
FileDescriptionFile size
Download this file (CPSQA Apr 25 2012 Using Appreciative Inquiry with BPR.pdf)CPSQA Apr 25 2012 Using Appreciative Inquiry with BPRFor a copy of the presentation with "Notes" embedded, email a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it 2072 Kb

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